Terms of Service

Terms of Service

Effective Date: October 20, 2025

Welcome to LOZ Exteriors LLC (“Company,” “we,” “our,” or “us”).
By accessing or using our websites — https://lozexteriors.com — or any of our services, you agree to comply with and be bound by the following Terms of Service.

Please read these terms carefully before using our website or services.

1. Company Information

LOZ Exteriors LLC, a licensed home remodeling company headquartered in Missouri.
We specialize in residential remodeling, including roofing, siding, gutters, windows, concrete, kitchens, bathrooms, basements, and other home improvement services.

2. Use of Services

By engaging with our services, requesting a quote, or entering into a service agreement, you confirm that you:

• Are at least 18 years old and legally able to enter into binding agreements.
• Provide accurate and complete information when submitting inquiries, forms, or contracts.
• Understand that our services are subject to availability and seasonal scheduling.

3. Estimates, Payments & Refunds

• All estimates are subject to change based on site conditions and final measurements.
• Down payments and deposits are non-refundable.
• Payment schedules are defined in each signed contract and follow Missouri state laws regarding construction services.
• Failure to make timely payments may result in project delays or cancellation.

4. Marketing & Communication Consent

By submitting your contact information through our website, social media, or other channels, you consent to be contacted by LOZ Exteriors LLC via:

• Phone, email, and SMS text messages related to your quote, project, or promotions.
• Our company complies with TCPA, CAN-SPAM, and other applicable marketing communication laws.
• You may opt out at any time by replying STOP to text messages or using the unsubscribe link in emails.

5. Use of Cookies & Tracking

Our websites use cookies and analytics tools to improve user experience and marketing performance.
Cookies may track website interactions, form submissions, and ad engagement.
By continuing to browse our sites, you consent to our use of cookies in accordance with our Privacy Policy.

6. Project Completion & Warranties

• Projects are completed in accordance with the specifications outlined in each signed contract.
• Warranty terms vary by service type and material and are clearly defined prior to project start.
• Warranty claims must be made in writing and are subject to inspection.

7. Limitation of Liability

While we take every precaution to ensure quality work, LOZ Exteriors LLC is not liable for indirect, incidental, or consequential damages resulting from the use of our services, including delays caused by weather, material shortages, or subcontractor availability.

8. Intellectual Property

All website content, logos, images, and materials are the property of LOZ Exteriors LLC and may not be reproduced without written permission.

9. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Missouri.

10. Updates to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website.

11. Contact Information

LOZ Exteriors LLC)
231 S Bemiston Ave, STE 850
Saint Louis, MO 63105
📞 (573)920-4180
📧 info@lozexteriors.com
🌐 https://lozexteriors.com

Privacy Policy

Privacy Policy

Effective Date: September 1, 2025
Last Updated: October 7, 2025

1. Introduction

Welcome to LOZ Exteriors LLC (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information you provide to us through our website, https://lozexteriors.com, and during any business interactions.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Your name, address, phone number, and email when you fill out contact or estimate request forms.
• Project Details: Information about your home improvement needs, project type, or photos you upload.
• Automatically Collected Information: IP address, browser type, device information, and pages visited on our site.

3. How We Use Your Information

We use the information we collect to:

• Provide estimates and schedule services.
• Communicate with you about your project or inquiries.
• Improve our website, services, and customer experience.
• Send promotional offers, seasonal discounts, or updates (only if you opt-in).

We do not sell or rent your personal information to any third party.

4. Sharing of Information

Your information may be shared only in the following cases:

• With our employees, subcontractors, or partners involved in completing your project.
• When required by law, regulation, or legal process.
• With trusted service providers who help operate our business (such as email or hosting services) under confidentiality agreements.

5. Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your information from unauthorized access, alteration, or disclosure.

6. Cookies and Tracking Technologies

Our website may use cookies or analytics tools to improve performance and user experience. You can disable cookies in your browser settings, but some parts of the website may not function properly if you do.

7. Your Rights

You may request to:

• Access, update, or correct your personal information.
• Opt out of promotional emails at any time.
• Request deletion of your personal data, subject to legal requirements.

To make a request, please contact us at info@lozexteriors.com.

8. Links to Other Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

9. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

LOZ Exteriors LLC
Email: info@lozexteriors.com
Website: https://lozexteriors.com
Phone: (573)920-4180